Real device and cross-browser testing

See how your app or website behaves on the devices, browsers and connections your customers actually use, not just the ones on your desk.

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What it is

Real device testing, explained

Simulators and device clouds are useful, but they don't reproduce real battery savers, real mobile networks, real accessibility settings or the habits of real users. TestLancer testers check your product on their own phones, tablets and computers, covering the browser and OS combinations you specify, and document every compatibility issue with evidence.

Who it's for

  • Websites and web apps with mobile traffic
  • Apps with a wide range of users
  • E-commerce checkouts
  • SaaS products used on many browsers
  • Agencies signing off client builds
  • Teams preparing a major launch
Problems solved

What this fixes

Works on my machine

A layout that's perfect in Chrome on a MacBook breaks in Safari on an iPhone or Samsung Internet on Android.

Unknown device coverage

You don't know which devices your product has actually been checked on.

Network-dependent bugs

Timeouts and missing loading states only appear on slower connections.

Settings that change everything

Large text, dark mode and battery saver expose hidden issues.

What's included

What you get with Real device testing

Device matrix

Phones, tablets and desktops matched to your audience or analytics.

Cross-browser checks

Chrome, Safari, Edge, Firefox and Samsung Internet, as needed.

Compatibility testing

OS versions, screen sizes, orientations and settings.

Network conditions

Wi-Fi and mobile data in real locations.

Visual comparison

Screenshots of key pages on each device.

Issue documentation

Device, browser, OS and steps for every problem.

How it works

From brief to results

  1. Choose the testPick a service or tell us what you want checked.
  2. Share your build and briefApp link, test account, devices and what matters most.
  3. Get matchedWe select testers who fit your devices, locations and profile.
  4. Testing runsTesters follow your tasks and submit evidence as they go.
  5. Review and approveRead results in your dashboard and approve the work.

Deliverables

  • Coverage matrix of devices, browsers and OS versions tested
  • Screenshots of key screens per device
  • Compatibility bug list with evidence
  • Recommendations on which devices to prioritise
  • Exportable report

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Real device testing: frequently asked questions

Which devices can you cover?

Testers use their own devices, which gives broad real-world coverage. Share your analytics or target devices and we'll match them as closely as possible.

Is this different from a device cloud?

Yes. Device clouds give you remote access to lab devices. We give you real people on their own devices, networks and settings, who also report what feels wrong, not just what's broken.

Can you test in specific countries?

We can request testers by country or region. Narrow locations may affect timelines and price.

Do you test desktop too?

Yes, including Windows and macOS across major browsers.

For businesses & agencies

Start your project with real people.

Testing, research, AI data or skilled freelance work. Tell us what you need and get a clear scope and price before anything starts.

For testers & freelancers

Turn your skills into opportunities.

Testing, research, AI tasks and freelance work. One free account. Rewards for approved, genuine work.

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