Screened participants
Set profile criteria so only relevant people take part.
User research and surveys with the right participants
Reach screened participants for surveys, short studies and market research — and get answers from people who actually match the audience you're building for.
What is a user research service?
A user research service finds participants who match your target audience and runs surveys or short studies with them, so you learn their needs, habits and opinions. TestLancer screens participants from its member base and quality-checks every response.
- Best for
- Discovery, surveys, market research
- Participants
- Screened by profile and questions
- Formats
- Surveys, short studies, concept tests
- You receive
- Checked responses, themes, export
Benefits
Why use User Research & Surveys?
Surveys that get answered
Clear incentives and review keep responses thoughtful.
Open-ended insight
Go beyond ratings with written answers in users' own words.
Market signals
Test concepts, messaging and pricing perception.
Quality checks
Rushed, copied or inconsistent answers are rejected.
Export-ready results
Download responses for your own analysis.
How it works
How does User Research & Surveys work?
From brief to results in five steps.
- Define the goalWhat decision the research should inform.
- Set the audienceProfile, location, language and other criteria.
- Build the questionsSurvey, study tasks or discussion prompts.
- Participants respondEligible testers complete the research.
- Reviewed responsesQuality-checked results in your dashboard.
Who it's for
Who is User Research & Surveys for?
- Research and insights teams
- Founders validating a market
- Product managers exploring needs
- Marketing teams testing messages
- Agencies running client research
What you receive
What do you get?
- Quality-checked responses
- Participant profile summary
- Open-ended answers in users' words
- Exportable data for analysis
- Recurring themes and patterns
Also available
Online surveys
Collect responses from online survey participants who match your criteria. Keep surveys focused and clearly worded, and we'll handle distribution and quality review.
Start a online surveys campaignIncluded
- Custom member requirements
- Your own instructions and questions
- Evidence with every submission
- Manual review before delivery
Also available
Market research
Test reactions to product concepts, positioning, messaging and pricing with people in your intended market — before you invest in a launch.
Start a market research campaignIncluded
- Custom member requirements
- Your own instructions and questions
- Evidence with every submission
- Manual review before delivery
FAQ
User Research & Surveys: frequently asked questions
What is a user research service?
A user research service finds participants who match your target audience and runs surveys or short studies with them, so you learn their needs, habits and opinions. TestLancer screens participants from its member base and quality-checks every response.
How do you make sure participants match my audience?
Participants are matched using their tester profile details and any screening questions you add. Responses that don't meet your criteria can be rejected in review.
Can I add screening questions?
Yes. Screening questions help make sure only relevant participants complete the main research.
What personal data can I collect?
Only what is necessary for the research. Avoid sensitive personal data, and tell participants how their answers will be used.
Can I use the results in my own analysis tools?
Yes. Results can be exported for your own analysis.
Related guides
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